FAQ

Questions people ask before sending

Answers to common questions about private file delivery, encrypted sharing, secure links, recipient access, and metadata.

What is private delivery?

It means sending a file package to the right recipient for a specific purpose, without leaving it as an attachment or shared-folder invite forever.

Are stored files readable?

ZipPigeon stores encrypted file chunks and encrypted manifests rather than normal readable file contents.

Are secure links safe?

Secure links are private passes while active. Account sharing is stronger for people you already know.

Frequently asked questions

What is private file delivery?

It is a simple way to send sensitive files to the right person, with an access window, instead of leaving copies in email threads or shared folders.

Is ZipPigeon end-to-end encrypted?

ZipPigeon encrypts files in the browser before upload and stores encrypted file data. The security page explains what remains visible and what is still on the roadmap.

Can ZipPigeon read my files?

During normal delivery, ZipPigeon should not receive plaintext files or raw file keys. It still handles delivery details such as accounts, recipients, timestamps, and transfer status.

Do recipients need an account?

No. You can use account access for people you know, or a secure link when a guest needs a quick way in.

How is ZipPigeon different from cloud storage?

Cloud storage is for ongoing collaboration. ZipPigeon is for sending a sensitive package to a specific person and closing access when the job is done.

How is ZipPigeon different from email attachments?

Email attachments spread into inboxes, backups, forwards, and downloads. ZipPigeon gives you a separate send flow with encryption, expiration, and recipient access.

Who is ZipPigeon for?

ZipPigeon is for legal, accounting, HR, consulting, agency, startup, security, and freelance teams that send sensitive files to people outside their usual workspace.

Send the file. Keep control of the link.

Use ZipPigeon when a file needs to reach the right person without becoming another attachment or shared folder to clean up later.

Send a private file